Book with confidence

We know that right now flexibility is exactly what our customers need when it comes to their travel plans, that’s why we’ve introduced Flexi-Rate.

Book any holiday with Flexi-Rate, you can book with confidence, knowing that if plans change so can your holiday. Book your perfect holiday in Looe now!

Here’s everything you need to know:

What is covered in flexi-rate?

The short answer is everything!

If your plans change for any reason let us know within the cancellation window and get your no quibble refund*

What is the cancellation window and how do I claim my refund, what do I do?

All you need to do is get in touch with us at any point within the cancellation window (48 hours before arrival or 7 days before arrival during the school holidays period).

Prior to arrival, and you can:

• 1. Transfer your holiday to new dates up to one year in advance, free of charge**
• 2. If you don’t know your new dates, transfer your money into your Tencreek account to be redeemed against a future holiday, again free of charge**
• 3. Cancel your booking and receive a no quibble refund*

Just complete the website form during the guarantee change window period and our team will be delighted to help you.

Terms and Conditions:
*All refunds will be subject to a Flexi-Rate fee. For more info please click here 
**The cancellation form needs to be completed by 4pm 48hrs prior to arrival outside of school holiday dates and by 4pm 7 days prior to arrival within school holiday dates. You can move your booking to another time, simply paying the difference of the cost if the new holiday is higher than your original holiday.