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Book your next holiday at Tencreek with confidence

Flexi- Rate

Book with confidence

We know that right now flexibility is exactly what our customers need when it comes to their travel plans, that’s why we’ve introduced Flexi-Rate.

Book any holiday with Flexi-Rate, you can book with confidence, knowing that if plans change so can your holiday. Book your perfect holiday in Looe now!

Here’s everything you need to know:

What is covered in flexi-rate?

The short answer is everything!

If your plans change for any reason let us know within the cancellation window and get your no quibble refund*


What is the cancellation window and how do I claim my refund, what do I do?

All you need to do is get in touch with us at any point within the cancellation window (48 hours before arrival or 7 days before arrival during the school holidays period).

Prior to arrival, and you can:

  • 1. Transfer your holiday to new dates up to one year in advance, free of charge**
  • 2. If you don’t know your new dates, transfer your money into your Tencreek account to be redeemed against a future holiday, again free of charge**
  • 3. Cancel your booking and receive a no quibble refund*

Just complete the website form during the guarantee change window period and our team will be delighted to help you.

 

Terms and Conditions:
*All refunds will be subject to a Flexi-Rate fee to the value of the booking deposit. (£30 per week for touring and camping breaks. £70 per week for caravan holiday home breaks)
**The cancellation form needs to be completed by 4pm 48hrs prior to arrival outside of school holiday dates and by 4pm 7 days prior to arrival within school holiday dates. You can move your booking to another time, simply paying the difference of the cost if the new holiday is higher than your original holiday.

Accommodation available for this offer...

Breaks from £109

SUNBEAM

A recent new addition to the park, the modern and spacious Sunbeam caravans come with a host of features that make them a popular choice with our guests. With pitched roofs for an added feeling of space, full double glazing, blown air heating in the bedrooms

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Breaks from £139

SUNCREST

If you are looking for a caravan holiday home with an added feeling of space then look no further than our Suncrest range. These extra wide caravans come with 2 bedrooms (one double and one twin) and have pitched roofs. They comfortably sleep up to 4 people (or 6 when make-up bed in the lounge is used)

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Breaks from £159

SUNCREST PLUS

Add a little extra style to your caravan holiday in Cornwall with a stay in our Suncrest+ holiday homes. A recent new addition to our park, these homes are stylish, modern and contemporary in their appearance and interior finish.

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